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Package Room

Package Room

Packages should be sent to the main hotel address and to the attention of the guest receiving the items. The package room is located near the concierge. Operate twenty four hours on Monday to Sunday.

As limited package storage space is available, larger shipments are to arrive no more than seventy two hours before they will be picked up. 

Please do not ship valuables; we cannot be responsible for contents. If the owner cannot be determined within thirty days, the found property will be disposed of in accordance with the state law.

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Caribe Hilton | 1 San Geronimo Street, San Juan, Puerto Rico 00901 | 202 393 1000