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Front Desk

Front Desk

The front desk is located on the right side of the hotel when you arrive. It is prepared with four terminals of Guest Agents standing by to help all guests' needs. Check-in time is 4:00 pm and check-out is 12:00 pm. Please inform your Event Manager of your group's arrival and departure plans in order to ensure correct staffing at the front desk. 

All guests arriving before 4:00 p.m. will be accommodated as rooms become available, early check fees will apply depending the arrival time. Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending
functions on departure day.

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Caribe Hilton | 1 San Geronimo Street, San Juan, Puerto Rico 00901 | 202 393 1000